The purpose of this guide is to provide information about the qualifications your member of staff is working towards and to answer some of the questions you may have about your role in supporting them throughout the process.
The Level 3 qualifications in First Line Management are designed for managers who have some managerial knowledge and experience but wish to further develop their management skills.
All qualifications have been linked to the Management Essentials offering available through the Civil Service Learning portal.
If you access the Candidate Guide this will give you supporting information about the qualification.
Your role is to support your member of staff through the qualification process.
This is achieved by:
The individual qualification guides give details of how you can support your member of staff through the assessment criteria of the qualification.
The guides will include tips and hints for Line Managers in:
The following links will provide you with additional information.
Structure of the qualification | Assessment | What exactly is involved? | What do I need to do first? | What do I need to produce? | How is my work assessed? | What support will I have? | Policies and Codes of Practice